Effective: 2024/03/13
Your privacy and data security are extremely important to us. We are committed to the responsible management, protection, and use of your personal information.
This Privacy Policy (the “Policy”) serves to explain what information Wegital HK Limited (“Artguru AI”) and its affiliates and subsidiaries (collectively, “we”, “us”, or “our”) collect, and how we use and protect your information when you use any Website that we develop.
1. What Personal Information Do We Collect and How Do We Use the Information?
| Purpose | Categories of Collected Information |
|---|---|
| To enable you to use our Website and to provide you with information about our products and services when you send us a request to seek customer support. | Identification and contact information(such as name, avatar, phone number and email address), technical information on your device(such as device type, device model, functional attributes, operating system and its version), your IP address, and other information you provide us through our Website, for example, when you submit a request for information or when you contact our customer support. |
| To comply with our legal obligations and other obligations arising out of the instructions received from the authorities. | Any information necessary to ensure the performance of these purposes. |
| To establish, exercise or defend our rights and those of our employees, and to carry out corporate transactions or operations(for example, in case of bankruptcy, merger, acquisition, reorganization, sale of assets or assignments, and due diligence related to any such transactions). | Any information necessary to ensure the performance of these purposes. |
To know how we process your personal data through the use of cookies and similar technologies, see 7. Cookies below.
2. Legal Basis of Your Personal Data
We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract with you (for example, to provide you with the services you request and to identify and authenticate you); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services); and based on consent by our customers (for example, to place certain cookies and to share your information with third parties for advertising purposes).
In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our app.
3. Your Rights
We provide you with the rights described below when you use our Services. Please contact us at support@artguru.ai if you would like to exercise your rights under applicable law. When we receive an individual rights request from you, please make sure you are ready to verify your identity. Please be advised that there are limitations to your individual rights. We may limit your individual rights in the following ways:
Where denial of access is required or authorized by law;
When granting access would have a negative impact on other's privacy;
To protect our rights and properties;
and Where the request is frivolous or burdensome.
i. Right to withdraw consent If we rely on consent to process your personal information, you have the right to withdraw your consent at any time. A withdrawal of consent will not affect the lawfulness of our processing or the processing of any third parties based on consent before your withdrawal.
ii. Right of access and rectification
If you request a copy of your personal information that we hold, we will provide you with a copy without undue delay and free of charge, except where we are permitted by law to charge a fee. We may limit your access if such access would adversely affect the rights and freedoms of other individuals. You may also request to correct or update any of your personal information held by us, unless you can already do so directly via the Services.
iii. Right to erasure (the “Right to be Forgotten”) You may request us to erase any of your personal information held by us that: is no longer necessary in relation to the purposes for which it was collected or otherwise processed; was collected in relation to processing that you previously consented to, but later withdrew such consent; or was collected in relation to processing activities to which you object, and there are no overriding legitimate grounds for our processing.
iv. Right to restriction
You have the right to restrict our processing your personal information where one of the following applies:
You contest the accuracy of your personal information that we processed. We will restrict the processing of your personal information, which may result in an interruption of some or all of the Services, during the period necessary for us to verify the accuracy of your personal information;
The processing is unlawful and you oppose the erasure of your personal information and request the restriction of its use instead;
We no longer need your personal information for the purposes of the processing, but it is required by you to establish, exercise or defense of legal claims; or
You have objected to processing, pending the verification whether the legitimate grounds of our processing override your rights.
We will only process your restricted personal information with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. We will inform you if or when the restriction is lifted.
v. Right to object to processing
You may object to our processing at any time and as permitted by applicable law if we process your personal information on the legal basis of consent, contract or legitimate interests. We can continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.
vi. Right to data portability
If we process your personal information based on a contract with you or based on your consent, or the processing is carried out by automated means, you may request to receive your personal information in a structured, commonly used and machine-readable format, and to have us transfer your personal information directly to another “controller”, where technically feasible, unless exercise of this right adversely affects the rights and freedoms of others.
vii. Notification to third-parties
If we share your personal information with third parties, we will notify them of any requests for rectification, erasure or restriction of your personal information, unless this proves impossible or involves disproportionate effort. Upon your request, we will identify such third parties.
viii. Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing of your personal information, including profiling, which produces legal or similarly significant effects on you, unless an exception applies under applicable law.
ix. Right to lodge a complaint
If you believe we have infringed or violated your privacy rights, please contact us at support@artguru.ai, so that we can work to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement.
4. Residents of California, Virginia, Colorado, Utah, and Connecticut may have statutory rights under state comprehensive privacy law including the rights specified below. You can exercise these rights by contacting us (for contact information, please, see How to Contact Us Section).
Right to request the categories of Personal Information collected about you. Artguru AI will provide, where relevant and required by law, the types of data we collect.
Right to request the categories of sources from which your Personal Information is collected. Artguru AI will provide, where relevant and required by law, the types of tools and organizations we use to collect data.
Right to request the business or commercial purpose for collecting your Personal Information. Artguru AI will provide, where relevant and required by law, the purposes to collect data.
Right to request the categories of third parties to whom Personal Information is disclosed, and the categories of Personal Information disclosed. Artguru AI will provide, where relevant and required by law, information regarding the other organizations that may receive your Personal Information.
Right to request the specific pieces of Personal Information collected about you. Artguru AI will provide, where relevant and required by law, your Personal Information.
Right to request that Personal Information collected about you be deleted. We may keep Personal Information for legal reasons but will accommodate deletion requests when required. Please be aware that erasing some Personal Data may affect your ability to Use Artguru AI .
Request that your inaccurate Personal Information be corrected. If you believe your Personal Information is not correct you may provide Personal Information to replace the erroneous data.
Request that Artguru AI does not sell or share your Personal Information. Each state may interpret a “sale” of Personal Information differently, however, if you are a resident of the states above or Nevada and request that your Personal Information not be sold Artguru AI will honor that request. Individuals in California may request their information not be shared with any third party.
Please keep in mind that in case of a vague request to exercise any of the aforementioned rights we may engage with you in a dialogue to ask for more details if so needed to complete your request. In case this is impossible, we reserve the right to refuse granting your request.
Following the provisions of the applicable law, we might also ask you to prove your identity (for example, by requesting your user or some other proof of your identity) in order for you to invoke the mentioned rights. This is made to ensure that no right of third parties is violated by your request, and the mentioned rights are exercised by an actual Personal Data subject or an authorized person.
Please note that we will process your request within 1 month after receiving it. We may extend this period by two months where necessary, taking into account the complexity and number of the requests. If we extend the response period, we will let you know within one month from your request. We will not discriminate against you for exercising your rights under the law.
5. How You Exercise Your Rights
To exercise your rights described above, please submit a verifiable consumer request to us . Only you or your authorized agent may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for information twice within a 12-month period. A verifiable consumer request must:Provide sufficient information that allows us to reasonably verify your identity and make us confirm we collected personal information about you.Describe your request with sufficient details that allows us to understand and respond to it.
We cannot respond to your request accurately if we cannot verify your identity.
6. How We Respond Your Request
We endeavor to respond to a verifiable consumer request within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period by email, telephone or other electronic means.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
7. Cookies.
i. What are cookies and tracking technologies?
When we use the word “cookies” in this Policy, we mean any tracking technology that stores or accesses information on the user’s device, including any SDK, tracking pixel, HTML5 local storage, local shared object, and fingerprinting technique.
Cookies are usually classified:
(A)by purpose(Technical cookies, Analytics cookies)
(B)by publisher(First-party cookies, Third-party cookies); and
(C)by duration(Session cookies, Permanent cookies).
This classification is important because different legal requirements apply based on how the cookie is classified.
Below you will find the types of cookies and tracking technologies as classified with some practical examples.
By purpose
Technical cookies
Technical cookies are used solely for the purpose of transmitting messages over an electronic communication network, or to provide a service specifically requested by the user.
In other words, technical cookies are essential for the correct functioning of the website and to provide the service offered to and requested by the user.
For example, technical cookies can be used to monitor sessions, to store specific server access information related to the user configuration, or to facilitate the use of online content.
Technical cookies include the functional cookies you might find mentioned while browsing the Website.
Technical cookies do not need your consent.
Analytics cookies
Analytics cookies may be used to assess the effectiveness of an information society service provided by a publisher, to evaluate and improve the design of a website or to help measure its traffic.
In other words, analytics cookies may be used to track the traffic and performance of a website, by collecting aggregate data on the number of visitors and how they interact with the website to improve its services.
For example, analytics cookies may collect information about how users access a website, including the number of visitors, possibly grouped by geographical area, time slot, how long visitors stay on the site for, what parts of the website they visit or other characteristics, the number of pages visited or the number of users who viewed a particular section.
Please consider that if analytics cookies are properly anonymized, they can be installed without your previous explicit consent.
By publisher
First-party cookies
Cookies are installed directly by the website that the user is browsing. In other words, the publisher of the website installs the cookies directly without using any third-party publishers and processes the information thereby acquired.
Third-party cookies
Third-party cookies are set by external providers other than those of the website that the user is browsing. In other words, the publisher of the website installs the cookies indirectly, using third-party publishers and processes the information thereby acquired.
For the purposes of this Policy, third party cookies include any tracker which, although directly published by us, is provided by third parties which receive or otherwise process for their own purposes the information acquired through these cookies when you visit the Website. For further information, please refer to the privacy policy of such third parties as indicated in the cookie table.
The data collected by these third parties is governed by their own specific privacy policies, terms and conditions, or cookie policies to which we have no control over.
When our website hosts third-party non-anonymized analytics cookies, you will be asked to consent to such third-party cookies when landing on our websites for the first time, via a specific cookie banner.
You can manage and delete these third-party cookies at any time by accessing the privacy policies of the third parties as indicated in the following section(“Types of cookies used by the Website”).
By duration
Session cookies
Session cookies expire when the user’s browsing session expires.
Permanent cookies
Permanent cookies last longer than a single browsing session.
Types of cookies used by the Website
This Website installs the following types of cookies:
ProviderNameRetention periodPurposeThird-party Privacy PolicyGoogleSSID13 monthsLoginhttps://policies.google.com/privacySIDCC12 monthsLSID13 monthsAPISID13 monthsSAPISID13 monthsHSID13 monthsSID13 monthsMetac_user11 monthsLogin https://www.facebook.com/privacy/policy/
8. Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Such discrimination include: denying you our services; charging you different prices or rates for our services; providing you a different level or quality of our services; suggesting that you may receive a different price or rate for services or a different level or quality of services.
9. Data collection instructions for minors
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. For users aged 13~16, they have the right to opt in, and if you are the parent or guardian of users who are aged 13~16, you can also contact us.
10. Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
11. Changes to the Policy
Any information that is collected is subject to the Policy in effect at the time such information is collected. We may, however, modify the Policy from time to time. If such change has been made, we will provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of our app or services following the change of the Policy will mean you accept those changes.
12. Contact Us
If you have any questions or concerns about the Policy, you may contact us at email:support@artguru.ai.