Privacy Policy

Effective: 2025/6/18

Your privacy and data security are extremely important to us. We are committed to the responsible management, protection, and use of your personal information.

This Privacy Policy (the “Policy”) serves to explain what information Wegital HK Limited, which operates the website ‘artguru.ai’, (“Artguru AI” or “Website”) and its affiliates and subsidiaries (collectively, “we”, “us”, or “our”) collect, and how we use and protect your information when you use any Website that we develop.

1. What Personal Information Do We Collect and How Do We Use the Information?

Purpose	Categories of Collected Information
To provide and operate our services To analyze usage and improve our products and website performance To communicate with you, including sending support responses, updates, and user research	Identification and contact information: name, avatar, and email address. Device and Technical information: device type, device model, functional attributes, operating system and its version, IP address. Usage Data: page views, clicks, access times, referring URLs, content generation behavior. Other information you provide us through our Website, for example, when you submit a request for information or when you contact our customer support.
To process your purchases and subscriptions	Payment-Related Information: transaction IDs, billing-related details (processed via third-party providers).
To comply with our legal obligations and other obligations arising out of the instructions received from the authorities.	Any information necessary to ensure the performance of these purposes.
To establish, exercise or defend our rights and those of our employees, and to carry out corporate transactions or operations(for example, in case of bankruptcy, merger, acquisition, reorganization, sale of assets or assignments, and due diligence related to any such transactions).	Any information necessary to ensure the performance of these purposes.

To know how we process your personal information through the use of cookies and similar technologies, see 9. Cookies below.

2. Legal Basis of Your Personal Information

We process Personal Information for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal information includes processing that is:

necessary for the performance of the contract with you (for example, to provide you with the services you request and to identify and authenticate you);
necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement);
necessary for our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services);
and based on consent by you (for example, to place certain cookies and to share your information with third parties for advertising purposes).

In some instances, you may be required to provide us with Personal Information for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our app. You have the right to withdraw your consent at any time where processing is based on consent.

3. Retention of your information

We will retain your personal information for as long as is necessary to carry out the purposes set out herein. We will also retain your personal information deemed necessary to comply with legal obligations, settle disputes, and enforce agreements.

In principle, we do not store your personal information any longer than strictly necessary for the purposes for which we process your personal information.

Where applicable, we will delete your personal information upon your request. We are entitled at all times to delete your personal information without notice. In such a case, we owe no compensation to you as a result of deletion of the personal information.

If you wish to obtain further information about the retention periods as applied to your personal information, you may contact us at [support@artguru.ai].

The information collected by us about the use of our Services is usually transferred to our servers in the USA and stored there. It’s worth noting that since we have offices in the People’s Republic of China and the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”), the information we collect could be visited and processed in the abovementioned regions.

4. Recipients of your information

Other than as consented by you, we commit that we will not share or sell your personal data to any third party. We may share your personal information with the following third parties:

i. Third-Party Login Providers

To simplify the registration and login process, we offer third-party login options via Apple, Google and Facebook. When you choose to log in using one of these services, we receive certain personal information from the selected provider, such as:

A unique user ID associated with your third-party account;
Your name and email address;
Your profile picture (if available); and
Authentication tokens for verifying your session.

We use this information solely to authenticate your access to our services and create or link your account. We do not gain access to your third-party account credentials or full profile data. These third-party providers may independently process your data according to their own privacy policies. We encourage you to review their policies to understand what information they may collect and how they use it. If you no longer wish to use a third-party login method, you may unlink your account by contacting our support team.

ii. Third-Party Payment Providers

We support multiple payment channels, including YooMoney, Tinkoff Pay, SberPay, MNP, PayPal, Stripe, and others. Depending on the payment method you select, your transaction may either be processed directly by the selected payment provider (e.g., Stripe, PayPal) or routed through our centralized third-party payment gateway, DukPay. When making a payment, relevant transaction data (such as payment amount, billing email, and masked card data) may be shared with the selected payment provider and/or DukPay to complete the transaction securely. We do not directly store your full payment information. Each payment provider operates under its own privacy policy and may independently collect and process your personal data. We recommend reviewing their privacy terms to understand how your data will be handled.

Names or the Categories of the Third Party	Privacy Policies
Apple	https://www.apple.com/legal/privacy
Facebook	https://www.facebook.com/privacy/policy
Google	https://policies.google.com/privacy
Stripe	https://stripe.com/zh-us/privacy
PayPal	https://www.paypal.com/myaccount/privacy/privacyhub
DukPay	https://dukpay.com/page/privacy.html

We may also share data:

With affiliates to fulfill service requests;
For legal compliance, fraud prevention, or law enforcement;
In the event of corporate changes (e.g., merger, acquisition).

5. Your Rights

We provide you with the rights described below when you use our Services. Please contact us at support@artguru.ai if you would like to exercise your rights under applicable law. When we receive an individual rights request from you, please make sure you are ready to verify your identity. Please be advised that there are limitations to your individual rights. We may limit your individual rights in the following ways:

Where denial of access is required or authorized by law;
When granting access would have a negative impact on other's privacy;
To protect our rights and properties;
and Where the request is frivolous or burdensome.

i. Right to withdraw consent

If we rely on consent to process your personal information, you have the right to withdraw your consent at any time. A withdrawal of consent will not affect the lawfulness of our processing or the processing of any third parties based on consent before your withdrawal.

ii. Right of access and rectification

If you request a copy of your personal information that we hold, we will provide you with a copy without undue delay and free of charge, except where we are permitted by law to charge a fee. We may limit your access if such access would adversely affect the rights and freedoms of other individuals. You may also request to correct or update any of your personal information held by us, unless you can already do so directly via the Services.

iii. Right to erasure (the “Right to be Forgotten”)

You may request us to erase any of your personal information held by us that: is no longer necessary in relation to the purposes for which it was collected or otherwise processed; was collected in relation to processing that you previously consented to, but later withdrew such consent; or was collected in relation to processing activities to which you object, and there are no overriding legitimate grounds for our processing. If you wish to delete your account entirely, you may also do so directly via the account settings section on our website. Upon confirmation, your account and associated personal data will be permanently removed, subject to any legal obligations requiring further retention.

iv. Right to restriction

You have the right to restrict our processing your personal information where one of the following applies:

You contest the accuracy of your personal information that we processed. We will restrict the processing of your personal information, which may result in an interruption of some or all of the Services, during the period necessary for us to verify the accuracy of your personal information;
The processing is unlawful and you oppose the erasure of your personal information and request the restriction of its use instead;
We no longer need your personal information for the purposes of the processing, but it is required by you to establish, exercise or defense of legal claims; or
You have objected to processing, pending the verification whether the legitimate grounds of our processing override your rights.

We will only process your restricted personal information with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. We will inform you if or when the restriction is lifted.

v. Right to object to processing

You may object to our processing at any time and as permitted by applicable law if we process your personal information on the legal basis of consent, contract or legitimate interests. We can continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.

vi. Right to data portability

If we process your personal information based on a contract with you or based on your consent, or the processing is carried out by automated means, you may request to receive your personal information in a structured, commonly used and machine-readable format, and to have us transfer your personal information directly to another “controller”, where technically feasible, unless exercise of this right adversely affects the rights and freedoms of others.

vii. Notification to third-parties

If we share your personal information with third parties, we will notify them of any requests for rectification, erasure or restriction of your personal information, unless this proves impossible or involves disproportionate effort. Upon your request, we will identify such third parties.

viii. Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing of your personal information, including profiling, which produces legal or similarly significant effects on you, unless an exception applies under applicable law.

ix. Right to lodge a complaint

If you believe we have infringed or violated your privacy rights, please contact us at support@artguru.ai, so that we can work to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement.

6. Residents of California, Virginia, Colorado, Utah, and Connecticut may have statutory rights under state comprehensive privacy law including the rights specified below. You can exercise these rights by contacting us (for contact information, please, see How to Contact Us Section).

Right to request the categories of Personal Information collected about you. Artguru AI will provide, where relevant and required by law, the types of data we collect.
Right to request the categories of sources from which your Personal Information is collected. Artguru AI will provide, where relevant and required by law, the types of tools and organizations we use to collect data.
Right to request the business or commercial purpose for collecting your Personal Information. Artguru AI will provide, where relevant and required by law, the purposes to collect data.
Right to request the categories of third parties to whom Personal Information is disclosed, and the categories of Personal Information disclosed. Artguru AI will provide, where relevant and required by law, information regarding the other organizations that may receive your Personal Information.
Right to request the specific pieces of Personal Information collected about you. Artguru AI will provide, where relevant and required by law, your Personal Information.
Right to request that Personal Information collected about you be deleted. We may keep Personal Information for legal reasons but will accommodate deletion requests when required. Please be aware that erasing some Personal Information may affect your ability to Use Artguru AI .
Request that your inaccurate Personal Information be corrected. If you believe your Personal Information is not correct you may provide Personal Information to replace the erroneous data.
Request that Artguru AI does not sell or share your Personal Information. Each state may interpret a “sale” of Personal Information differently, however, if you are a resident of the states above or Nevada and request that your Personal Information not be sold, Artguru AI will honor that request. Individuals in California may request their information not be shared with any third party.

Please keep in mind that in case of a vague request to exercise any of the aforementioned rights we may engage with you in a dialogue to ask for more details if so needed to complete your request. In case this is impossible, we reserve the right to refuse granting your request.

Following the provisions of the applicable law, we might also ask you to prove your identity (for example, by requesting your user or some other proof of your identity) in order for you to invoke the mentioned rights. This is made to ensure that no right of third parties is violated by your request, and the mentioned rights are exercised by an actual Personal Information subject or an authorized person.

Please note that we will process your request within 1 month after receiving it. We may extend this period by two months where necessary, taking into account the complexity and number of the requests. If we extend the response period, we will let you know within one month from your request. We will not discriminate against you for exercising your rights under the law.

7. How You Exercise Your Rights

To exercise your rights described above, please submit a verifiable consumer request to us. Only you or your authorized agent may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for information twice within a 12-month period. A verifiable consumer request must:Provide sufficient information that allows us to reasonably verify your identity and make us confirm we collected personal information about you.Describe your request with sufficient details that allows us to understand and respond to it.

We cannot respond to your request accurately if we cannot verify your identity.

8. How We Respond Your Request

We endeavor to respond to a verifiable consumer request within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period by email, telephone or other electronic means.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

9. Cookies.

i. What are cookies and tracking technologies?

When we use the word “cookies” in this Policy, we mean any tracking technology that stores or accesses information on the user’s device, including any SDK, tracking pixel, HTML5 local storage, local shared object, and fingerprinting technique.

Cookies are usually classified:

(A)by purpose(Technical cookies, Analytics cookies)

(B)by publisher(First-party cookies, Third-party cookies); and

(C)by duration(Session cookies, Permanent cookies).

This classification is important because different legal requirements apply based on how the cookie is classified.

Below you will find the types of cookies and tracking technologies as classified with some practical examples.

By purpose

Technical cookies

Technical cookies are used solely for the purpose of transmitting messages over an electronic communication network, or to provide a service specifically requested by the user.

In other words, technical cookies are essential for the correct functioning of the website and to provide the service offered to and requested by the user.

For example, technical cookies can be used to monitor sessions, to store specific server access information related to the user configuration, or to facilitate the use of online content.

Technical cookies include the functional cookies you might find mentioned while Browse the Website.

Technical cookies do not need your consent.

Analytics cookies

Analytics cookies may be used to assess the effectiveness of an information society service provided by a publisher, to evaluate and improve the design of a website or to help measure its traffic.

In other words, analytics cookies may be used to track the traffic and performance of a website, by collecting aggregate data on the number of visitors and how they interact with the website to improve its services.

For example, analytics cookies may collect information about how users access a website, including the number of visitors, possibly grouped by geographical area, time slot, how long visitors stay on the site for, what parts of the website they visit or other characteristics, the number of pages visited or the number of users who viewed a particular section.

Please consider that if analytics cookies are properly anonymized, they can be installed without your previous explicit consent.

By publisher

First-party cookies

Cookies are installed directly by the website that the user is Browse. In other words, the publisher of the website installs the cookies directly without using any third-party publishers and processes the information thereby acquired.

Third-party cookies

Third-party cookies are set by external providers other than those of the website that the user is Browse. In other words, the publisher of the website installs the cookies indirectly, using third-party publishers and processes the information thereby acquired.

For the purposes of this Policy, third party cookies include any tracker which, although directly published by us, is provided by third parties which receive or otherwise process for their own purposes the information acquired through these cookies when you visit the Website. For further information, please refer to the privacy policy of such third parties as indicated in the cookie table.

The data collected by these third parties is governed by their own specific privacy policies, terms and conditions, or cookie policies to which we have no control over.

When our website hosts third-party non-anonymized analytics cookies, you will be asked to consent to such third-party cookies when landing on our websites for the first time, via a specific cookie banner.

You can manage and delete these third-party cookies at any time by accessing the privacy policies of the third parties as indicated in the following section(“Types of cookies used by the Website”).

By duration

Session cookies

Session cookies expire when the user’s Browse session expires.

Permanent cookies

Permanent cookies last longer than a single Browse session.

Types of cookies used by the Website

This Website installs the following types of cookies:

Provider	Name	Retention period	Purpose	Third-party Privacy Policy
Google	SSID	13 months	Login	https://policies.google.com/privacy
	SIDCC	12 months
	LSID	13 months
	APISID	13 months
	SAPISID	13 months
	HSID	13 months
	SID	13 months
Meta	c_user	11 months	Login	https://www.facebook.com/privacy/policy/

10. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Such discrimination include: denying you our services; charging you different prices or rates for our services; providing you a different level or quality of our services; suggesting that you may receive a different price or rate for services or a different level or quality of services.

11. Data collection instructions for minors

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. For users aged 13~16, they have the right to opt in, and if you are the parent or guardian of users who are aged 13~16, you can also contact us.

12. Changes to the Policy

Any information that is collected is subject to the Policy in effect at the time such information is collected. We may, however, modify the Policy from time to time. If such change has been made, we will provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of our app or services following the change of the Policy will mean you accept those changes.

13. Contact Us

If you have any questions or concerns about the Policy, you may contact us at email: support@artguru.ai.