Terms of Service

Effective date: 2025-09-10

This Terms of Service may be translated into other languages for reference. If there is any discrepancy between the English version and any translated version, the English version shall be deemed the official and controlling version.

1. GENERAL TERMS

1.1 Introductions

These Terms of Service (“Agreement”), together with our Privacy Policy, form a legally binding contract between you and Cygnus Space (Hong Kong) Company Limited. By signing in, visiting, accessing, downloading, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. Your continued use of the Services will constitute ongoing acceptance of these terms.

For purposes of this Agreement, “Services” means:

• the Artguru AI mobile applications for iOS and Android (collectively, the “Apps”), and
• our website located at www.artguru.ai (the “Website”),

together with any related features, content, or updates we may provide.

If you do not agree to this Agreement, you may choose not to use our Services. You may also terminate this Agreement at any time by closing your account and ceasing all use of the Services. If you have any questions about these Terms or Artguru AI, please contact us via an email support@artguru.ai. 

1.2 Eligibility

You must be at least 13 years old to use the Services. If you are under the age of majority in your jurisdiction (usually 18), you may only use the Services with the consent and supervision of a parent or legal guardian. Parents and guardians who allow their children to use the Services are responsible for ensuring compliance with this Agreement.

If you are under 18 (or under the age of majority in your jurisdiction), you may only make purchases within the Services with parental or guardian consent.

1.3 Changes

We may update this Agreement or our Privacy Policy from time to time. If we make material changes, we will notify you through the Services (for example, at your next log-in) or by other reasonable means. The updated terms may be presented to you on-screen, and you may be asked to read and accept them in order to continue using the Website or the Apps.

Any changes will take effect from their stated effective date. If you do not agree to the updated terms, you may close your account and stop using the Services. By continuing to use the Services after changes are posted or communicated, you agree to be bound by the updated terms, and your personal data will be handled in accordance with the updated Privacy Policy.

2. ACCOUNT AND ACCESS

2.1 Sign-in

To access certain features of the Services, you may be required to sign in using a third-party authentication provider. We currently support sign-in through Google, Apple, and Facebook accounts, and, for users located in Russia, through VK (collectively, the “Third-Party Login Providers”).

By choosing to sign in with a Third-Party Login Provider, you authorize us to access and use certain information made available by that provider in accordance with our Privacy Policy. Your use of any Third-Party Login Provider is subject to their own terms and privacy policies, and we are not responsible for their services, security practices, or content.

2.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe that your account has been compromised, you should promptly notify us and take appropriate steps with the relevant Third-Party Login Provider to secure your account.

We recommend that you take reasonable measures to protect your account, such as enabling two-factor authentication where available and safeguarding your devices.

2.3 Suspension / Termination of Account

We may change, suspend, or terminate your access to the Services at our discretion, with or without cause or notice. This includes, without limitation, situations where we reasonably believe that you have violated or acted inconsistently with this Agreement.

If your account is terminated or access restricted, all provisions of this Agreement that by their nature should survive will continue to apply, including your representations, warranties, indemnifications, and promises. In particular, the provisions of this Agreement regarding governing law and dispute resolution will continue to govern any claim or dispute.

We may, but are not obligated to, retain or store any content that you have uploaded or generated. We are not liable to you or to any third party for any loss or damage arising from any change, suspension, or termination of the Services, including (without limitation) refunds, lost profits, lost opportunities, service disruptions, or loss of content.

2.4 Delete Account

You may delete your account at any time directly from the profile page within the App or the Website. Deleting your account will permanently disable access to your profile and any associated data, subject to our Privacy Policy regarding data retention and deletion.

3. USE OF THE SERVICES

The Services allow you to upload and modify images—for example, by enhancing or enlarging them—and to create new images using text prompts or other images as input. Additional creative features may be made available from time to time. We may add, change, or remove features at our discretion, and some features may be subject to additional terms or limitations as communicated within the Services.

3.1 License Grant

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services, in accordance with this Agreement and applicable laws.

The scope of your right to use outputs generated through the Services, including whether they may be used for commercial purposes, is described in Section 4 (Commercial Use) of this Agreement.

All rights not expressly granted to you are reserved by us and our licensors. The Services, including all software, AI models, content, graphics, and other materials provided through the Apps and the Website, are owned by or licensed to us and are protected by intellectual property and other applicable laws. Nothing in this Agreement transfers to you any ownership rights in the Services.

3.2 Restrictions

When using the Services, you agree to comply with the following restrictions:

(a) Purpose and Fair Use

• You may only use the Services for your own personal use and not in competition with Artguru.
• You represent and warrant that you are not a competitor of Artguru, and that you are not using the Services for the purpose of investigating or pursuing legal claims against Artguru.
• You represent and warrant that the information you provide to us is accurate, true, non-confidential, and does not violate any third-party rights. You are responsible for keeping your information accurate and updated.

(b) Prohibited Technical Conduct

• You may not copy, reproduce, or modify the Services, circumvent security measures, or otherwise engage in prohibited technical conduct.
• Systematic retrieval of data from the Services to create or compile, directly or indirectly, a collection, database, or directory without our express written permission is strictly prohibited.
• You may not use any robot, spider, scraper, or other automated means to access, monitor, or copy the Services or their content without authorization.
• You may not frame, mirror, or use framing techniques to enclose any trademark, logo, or other proprietary information of Artguru without our express written consent.
• You may not use any meta tags or other “hidden text” using Artguru’s name or trademarks without our express written consent.
• You may not use any device, software, or routine to bypass protective measures, interfere with, or attempt to interfere with, the proper functioning of the Services.
• You may not take any action that imposes an unreasonable or disproportionately large load on our or our hosting infrastructure.

(c) Reverse Engineering and Prototypes

• You may not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying models of the Services, except as expressly permitted by applicable law.
• You may not attempt to analyze or deconstruct any Artguru prototypes, software, systems, or other materials to which you are given access.

(d) Compliance with Rules

• You agree to abide by any application-specific, community, or forum rules that we may publish within the Services.
• You may not knowingly provide false information or otherwise attempt to sabotage or negatively affect the Services.

(e) General Prohibition

• You may not engage in any other activity that interferes with, disrupts, harms, or otherwise violates the integrity or security of the Services or their users.

4. COMMERCIAL USE

4.1 Scope of Commercial Use

If you purchase a paid subscription plan (such as “Artguru AI Pro”) or make a one-time purchase of Services or outputs that expressly permit commercial use, and subject to your compliance with this Agreement and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the outputs and features provided under your plan or purchase for lawful commercial purposes.

Commercial use rights apply only to the specific outputs covered by your paid plan or one-time purchase and do not extend to other outputs generated under free or non-commercial tiers.

Users of the free plan may only use the Services and outputs for personal, non-commercial purposes.

4.2 Disclosure of AI-Generated Content

When using outputs for commercial purposes, we kindly request that you make clear to viewers, customers, or end users that the content was generated using AI technology.

5. CONTENT

For purposes of this Agreement:

• “Input” means any text, images, or other content that you upload, submit, or provide to the Services.
• “Output” means any content (such as images, text, or other material) generated by the Services based on your Input.

Input and Output are collectively referred to as “User Content.”

5.1 Input

You represent and warrant that:

• You own or otherwise have the rights necessary to provide the Input and to grant the licenses described in this Agreement;
• Your Input is accurate, lawful, non-confidential, and does not infringe or violate the rights of any third party;
• Where your Input depicts or involves third parties, you have obtained all necessary consents and permissions;
• You will comply with all applicable laws and regulations in providing Input, and will not submit Input that violates Section 5.3 (“Prohibited Content”).

By providing Input, you grant us a limited, non-exclusive, royalty-free, worldwide, transferable, sublicensable license to use, reproduce, modify, distribute, and create derivative works of your Input for the purposes of operating, maintaining, and improving the Services, including training and refining our AI models.

• Operational Use: This license is revocable and will terminate when you delete your Input from the Services or delete your account, except to the extent retention is required by law or necessary for legitimate business purposes (as described in our Privacy Policy).
• Training Use: With respect to training and model improvement, this license is irrevocable once your Input has been used to train or update our models, as such use cannot be undone.

We do not sell your Input to third parties. Our use of Input is limited to enabling and improving the Services, unless you provide additional explicit consent for other purposes where required by law.

5.2 Output

The Services may generate content based on your Input (“Output”). As between you and us, we do not claim ownership of your Output. Subject to this Agreement (including Section 3.2 “Restrictions” and Section 4 “Commercial Use”), you may use your Output as permitted by your plan or purchase.

You acknowledge and agree that, due to the inherent nature of artificial intelligence and machine learning technologies:

• Outputs are generated statistically from large datasets and therefore may not be unique, and could resemble existing content;
• We make no representation or warranty that Outputs are original, exclusive, or free from third-party rights;
• You are solely responsible for your use of Outputs, including ensuring that such use complies with all applicable laws (such as intellectual property, privacy, and advertising laws);
• We may use Outputs to operate, maintain, and improve the Services, including to train and refine our AI models. Once Outputs are incorporated into our models for training purposes, such use is irrevocable and cannot be undone.

5.3 Prohibited Content

You must not upload as Input, generate as Output, or otherwise use the Services to create, store, or distribute any content that:

• Facilitates or depicts the exploitation or abuse of children, including child sexual abuse material or sexualized depictions of minors;
• Contains or promotes pornography, sexually explicit material, or services intended to be sexually gratifying;
• Facilitates or promotes dangerous, illegal, or malicious activities, including spam, phishing, malware, or attempts to circumvent safety filters;
• Harms, harasses, discriminates against, or incites violence or hatred toward individuals or groups based on legally protected characteristics;
• Promotes illegal or inappropriate use of alcohol, tobacco, drugs, explosives, firearms, or weapons;
• Depicts gratuitous violence, self-harm, or other dangerous activities;
• Impersonates any person or entity, misrepresents your affiliation, or creates a false identity to mislead others;
• Infringes intellectual property rights, contractual obligations, or confidentiality obligations;
• Includes personal or sensitive information (such as account credentials or financial information) without authorization;
• Involves unsolicited advertising or communications (“spam”);
• Provides material support or resources to organizations designated as terrorist groups;
• Violates or encourages violation of any applicable law or regulation.

We reserve the right, in our sole discretion, to determine whether any Input or Output constitutes Prohibited Content. Violations may result in suspension or termination of your account, removal of content, and/or notification to law enforcement or other authorities where appropriate.

5.4 Intellectual Property Complaints (DMCA and Similar Laws)

We respect the intellectual property rights of others and comply with applicable copyright takedown procedures (such as the U.S. Digital Millennium Copyright Act). We may remove or restrict access to material alleged to be infringing and may terminate the accounts of repeat infringers in appropriate circumstances.

5.5 General Limitation on Use of Content

Your Input and Output may not be used in any way that violates these Terms, applicable laws, or the rights of others.

6. INTELLECTUAL PROPERTY

6.1 Ownership

Unless otherwise specified, all materials that are part of the Services—including the Apps, the Website, the underlying software, AI models, designs, text, graphics, images, and other content—are owned, controlled, or licensed by Artguru and are protected by copyright, patent, trademark, and other intellectual property laws.

The Services in their entirety, including all features and functionality, are the exclusive property of Artguru or its licensors. Nothing in this Agreement transfers to you any ownership rights in the Services.

6.2 Trademarks

“Artguru,” the Artguru logos, and all related designs are trademarks or trade dress of Artguru and may not be used without our prior written permission. All other trademarks appearing on the Services are the property of their respective owners and are used only for identification purposes.

6.3 Limited License

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services as expressly permitted herein. This license does not constitute a sale of the Apps, the Website, or any copy thereof.

You agree not to (and not to permit others to):

• Reproduce, distribute, publish, or create derivative works of the Services, in whole or in part, except as expressly permitted by this Agreement;
• Publicly perform or publicly display the Services;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except as expressly permitted by applicable law;
• Sell, assign, sublicense, rent, lease, or otherwise transfer rights in the Services.

For clarity, this Section 6 does not limit your rights in your own Input and Output as described in Section 5.

All rights not expressly granted herein are reserved by Artguru.

7. PAYMENT AND CREDITS

If you are under 18 (or under the age of majority in your jurisdiction), you may only make purchases within the Services with the consent of your parent or legal guardian. By completing a purchase, you represent and warrant that you have obtained any necessary consent.

7.1 Purchase Options

(a) Subscriptions and Credits

Certain subscription plans provide you with a fixed number of credits (“Credits”) during each subscription period.

• Credits are valid only during the subscription period in which they are granted. Unused Credits will automatically expire at the end of the subscription period and will not roll over to subsequent periods.
• Credits have no cash value, are non-transferable, and may not be redeemed or exchanged for money or other consideration.

(b) Additional Credits

If you use all of your Credits before the end of the subscription period, you may purchase additional Credits.

• Additional Credits are valid only during the same subscription period in which they are purchased and will expire at the end of that period.
• Additional Credits have no cash value, are non-transferable, and may not be redeemed or exchanged for money or other consideration.

(c) One-Time Purchases

We may offer one-time purchases of specific features or content (e.g., high-resolution exports or special effects). One-time purchases provide access to the purchased feature immediately upon payment, subject to this Agreement.

(d) Auto-Renewal of Subscriptions

Subscriptions automatically renew at the end of each billing cycle (e.g., monthly or annual) unless canceled prior to renewal.

(e) Account Attribution

Purchases are attributed to the account you are logged into at the time of purchase and can be accessed when you log into that account on the App or the Website.

7.2 Payment Methods

(a) Web Purchases

Payments made on the Website may be processed through third-party payment providers such as Stripe, PayPal, or DukPay. By selecting a provider, you agree to that provider’s applicable terms of service and privacy policy. We do not control and are not responsible for the terms, policies, or practices of third-party processors.

(b) In-App Purchases

If you downloaded the App from the iOS App Store, your in-app payments (including subscriptions, Additional Credits, and any one-time purchases) are processed via Apple’s in-app purchase system. If you downloaded the App from the Google Play Store, your in-app payments (including subscriptions, Additional Credits, and any one-time purchases) are processed via Google Play Billing. The applicable app store’s terms and policies govern those transactions.

7.3 Refunds

(a) Website Purchases

Refunds are governed by our Refund Policy. Eligible users may request a refund directly through the self-service refund feature available within the Services. Please review the Refund Policy for eligibility criteria and the refund process. If you cannot resolve an issue via self-service, you may contact support@artguru.ai for assistance.

(b) App Store / Google Play Purchases

For purchases made via the iOS App Store or Google Play Store (including subscriptions, Additional Credits, and one-time purchases), refunds and cancellations must be requested directly from the applicable app store, in accordance with that store’s rules and policies. We are unable to process or issue refunds for transactions made through the App Store or Google Play.

7.4 Payment Support

If you experience issues with a purchase, you may contact us at support@artguru.ai. We will review your request and act reasonably in determining whether to provide a replacement, repair, or refund in accordance with our Refund Policy.

8. NO WARRANTY / DISCLAIMERS

We disclaim any warranties for our Service and provide them as is.

You expressly understand and agree that your use of the Services is at your sole risk. The Services are provided on an “as is,” “where is,” and “as available” basis.

To the full extent allowed by law, Artguru and its officers, agents, employees, affiliates, subsidiaries, parents, successors and assigns (the “Artguru Parties”) expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of fitness for a particular purpose, merchantability, non-infringement, title, quality, performance, non-interference with information, and accuracy of informational content. There is no warranty that information provided hereunder, our efforts, or the Services will fulfill any of your particular purposes or needs.

Artguru Parties neither assume nor authorize any other person to assume for it any other liability in connection with the sale and use of the Services. Artguru Parties assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, or unauthorized access to, or alteration of, the Services or any user communications.

Artguru Parties are not responsible for any incorrect or inaccurate content posted on the Services, whether caused by users of the Services or by any of the equipment or programming associated with or utilized in the Services. Artguru Parties make no warranty that your use of the Services will be uninterrupted, timely, secure, or error-free; the information or results that may be obtained from the use of the Services will be accurate or reliable; or the quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations.

Any material downloaded or otherwise obtained through the use of the Services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No information, whether oral or written, obtained by you from the Artguru Parties or through the Services shall create any warranty not expressly stated in the Agreement.

Some jurisdictions do not allow certain disclaimers, so some or all of this section may not apply to you.

9. LIMITATION OF LIABILITY

This is the limit of our legal liability to you, if any.

When permitted by law, Artguru Parties, together with any third parties that may contribute to or be affiliated with the Services, shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if they have been advised of the possibility of such damages).

The foregoing provision may have the effect of limiting the liability of the Artguru Parties for their own negligence, including their own gross negligence. If you are dissatisfied with the Services, or any of the information contained thereon, or refuse to abide by the Agreement, your sole and exclusive remedy is to discontinue your use.

Notwithstanding the foregoing, to the extent permitted by law, Artguru Parties’ total liability to you shall not exceed the amount you paid to use the Services in the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the limitation of certain liabilities, so some or all of this section may not apply to you.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold completely harmless Artguru Parties, together with any third parties that may contribute to or be affiliated with the Services, from and against any and all claims, damages, costs, attorneys’ fees, expenses, and settlements, whether grounded in contract, tort, statute, law, or equity. This includes, without limitation, claims arising from or related to your use of the Services or your inability to use the Services, the materials the Services contain, any sites or applications linked to the Services, any alleged violation of the Agreement, and any alleged violation of the rights of a third party.

The foregoing provision may have the effect of providing indemnity to the Artguru Parties for liability and damages arising from their own negligence, including their own gross negligence.

Some jurisdictions do not allow certain indemnifications, so some or all of this section may not apply to you. 

11. LINKS TO OTHER SITES, NETWORKS, PLATFORMS, AND APPS

Your decision to access Linked Technologies is at your own risk. We are not responsible for third party activities.

The Services may contain links to third party sites, networks, platforms or apps (“Linked Technologies”), including advertisers. However, please be aware that Artguru is not responsible for and cannot control the terms of service or privacy policies of such other Linked Technologies. We encourage you to be aware when you leave the Services, and to read the applicable agreements for each and every Linked Technologies.

The Agreement applies solely to these Services. Artguru is not responsible for and makes no representations or warranties regarding Linked Technologies, including without limitation, the content, accuracy, opinions, functionality, or services provided in such Linked Technologies.

Inclusion of any Linked Technologies on the Services does not imply approval or endorsement by Artguru. If You decide to access any Linked Technologies, then You do so at your own risk.

12. FEEDBACK AND IDEA SUBMISSION

If you provide us feedback or ideas, then we may use or discard them at our discretion and without liability. All comments, feedback, suggestions, ideas, and other submissions (“Ideas”) disclosed, submitted, or offered to Artguru in connection with the use of the Services shall be the exclusive property of Artguru. Such Ideas will be non-confidential and Artguru shall have no obligations to you, contractual or otherwise. You agree that Artguru may use, sell, exploit and disclose the Ideas in any manner, for any purpose whatsoever, commercial or otherwise, without restriction, without attribution and without compensation to you.

 13. ASSIGNMENT

We may assign our rights and obligations, but you may not. Artguru may assign its rights and obligations under this Agreement freely. You may not assign any rights or obligations under this Agreement without Artguru’s written consent.

14. MISCELLANEOUS

14.1 Governing Law and Jurisdiction

If there is ever a legal dispute between us, then we agree to resolve it in the courts of Hong Kong with qualified jurisdiction, using Hong Kong laws. The laws of Hong Kong, without application of conflict of law provisions, will apply to any disputes arising out of or relating to this Agreement or the Services.

Any dispute must be raised within two (2) years after the date the cause of action arose. Failure to provide written documentation within this timeframe will render all claims related to the dispute null and void. To the extent permitted by applicable law, you further agree not to participate in, join, or serve as a representative in any class, collective, or consolidated action against Artguru.

14.2 Force Majeure

Neither party shall have any liability for any failure to perform obligations under this Agreement if such failure is caused by fire, flood, natural disaster, epidemic, act of God, strike, civil unrest, riot, insurrection, revolution, war, terrorism, lack or failure of suppliers or transportation facilities, failure of utilities or telecommunications, failure of third-party software, law or governmental regulation, or any other cause or event which is of a magnitude or type beyond the reasonable control of the Artguru Parties or such other party.

14.3 Waiver, Severability, and Headings

If any provision of the Agreement is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of any of the remaining provisions will not in any way be affected or impaired. A valid, legal, and enforceable provision of similar intent and economic impact will be substituted in place of the invalid provision.

Artguru’s failure to require or enforce strict performance of any provision or to exercise any right under the Agreement shall not be construed as a waiver of any such provision or right.

The headings appearing at the beginning of each section are for identification and reference purposes only and shall not be used to determine the construction or interpretation of the Agreement.

 15. CONTACT US

This covers how to contact us. Any notices or communications sent by you to Artguru pursuant to this Agreement must be in Email to the following address: support@artguru.ai .